General

Click "Add Listing" in the navigation bar, register or login, and fill out the listing form with your business details including name, category, address, contact information, and photos. Your listing will be reviewed and published within 24 hours.
Yes! We offer a free plan that lets you create one basic listing with up to 3 photos. Premium plans are available for businesses that want featured placement, more photos, analytics, and priority support. Check our Pricing page for full details.
Listings are typically reviewed within 24 hours during business days. You will receive an email notification once your listing is approved or if any changes are needed. Complex listings with many details may take slightly longer.
Yes! You can manage multiple listings from your dashboard under "My Listings". The Free plan allows 1 listing, the Standard plan allows up to 5, and the Business plan allows unlimited listings.
Login to your account, navigate to Dashboard > My Listings, and click the "Edit" button on the listing you want to update. Changes will take effect immediately after saving (and admin review if required).
Finder21 supports a wide range of listing types including: Restaurants & Cafes, Hotels & Accommodation, Shopping & Retail, Healthcare & Doctors, Real Estate, Automotive, Events, Jobs, Beauty & Spa, and many more categories.

Payments

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual plans. All payments are secured with 256-bit SSL encryption.
Yes, you can cancel your subscription at any time from your Dashboard > Subscription settings. Your premium features will remain active until the end of the current billing period. We offer a 7-day money-back guarantee on all new subscriptions.
We offer a 7-day money-back guarantee for all new premium subscriptions. If you are not satisfied with your plan within the first 7 days, contact our support team and we will process a full refund with no questions asked.

Listings

Listings may be rejected if they contain inaccurate information, violate our terms of service, include inappropriate content, or are missing required information. You will receive an email explaining the reason for rejection and steps to resubmit.
When creating or editing your listing, scroll to the Photos section and click "Upload Images". You can upload multiple photos at once. We recommend high-quality photos (minimum 800x600 pixels) to attract more visitors. The first photo will be used as the main thumbnail.
Yes! When editing your listing, navigate to the Business Hours section and set your opening and closing times for each day of the week. Customers will see a live "Open Now" or "Closed" indicator based on your business hours.

Reviews

Registered users can leave reviews for any listing they have visited. Each review includes a star rating (1-5) and written feedback. Reviews are moderated to ensure they meet our community guidelines. Business owners cannot remove legitimate reviews but can respond to them.
Currently, review responses are managed through our admin panel. We are developing a feature that will allow business owners to respond directly to customer reviews from their dashboard. This feature will be available soon.